South East Water looking to repair leak in Eastbourne road ‘as soon as possible’

South East Water is working to repair a visible drinking water leak on Mountney Road in Eastbourne as soon as possible

. Despite the visible loss of water, the utility company has confirmed that there is currently no customer impact or widespread supply disruption to local properties. 

Key Details & Disruption Expectations

Residents first reported the leak to South East Water 11 days ago on 14 August 2026, though some neighbours suspect it may have started even earlier. The ongoing loss of drinking water has drawn significant local frustration, particularly because customers across Sussex remain under a strict Temporary Use Ban (hosepipe ban) during a prolonged period of hot weather.

While the majority of homes will not experience supply issues, residents should prepare for the following localized disruptions during the repair process: 

• Water Interruptions: There may be a short, temporary loss of water or drop in pressure for the single property located closest to the leak.
• Pedestrian Access: A formal footpath closure will be required on Mountney Road to allow technicians to dig up and access the network safely. 
• Traffic Control: Motorists should expect a "give and take" traffic control system operating around the work site, which may cause minor travel delays. 

Local Outages & Contact Information

Separately, South East Water's live network map indicates that other areas in Eastbourne, including Priory Lane, are simultaneously experiencing monitored supply interruptions. 

If your water pressure drops unexpectedly or if you need to monitor the situation, you can use these resources:

• Track Local Repairs: Check live updates using the South East Water Interactive Outage Map.
• Report a New Problem: If you notice a separate issue or the leak worsens, you can Report a Leak online via South East Water.
• Emergency Helpline: For urgent issues, such as a complete loss of water or flooding, call the 24/7 emergency line at 0333 000 0365. For standard engineering updates, call 0333 000 0002 during standard business hours (Monday–Friday 8am–7pm, Saturday 8am–1pm).