Warning over 'fraudulent' QR codes on Eastbourne parking signs

Eastbourne Borough Council (EBC) has issued an urgent fraud alert following reports of fraudulent QR code stickers being placed on official parking signs throughout Eastbourne, with a specific focus on the Beachy Head area

 Neither Eastbourne Borough Council nor RingGo, the town’s digital parking payment provider, use QR codes on any official parking signage.

Scammers place convincing-looking QR code stickers on signs to redirect drivers to fraudulent websites. Once scanned, these sites are designed to steal bank card details or sign users up for unauthorized monthly subscriptions.

Victims who pay through these fake links are not actually paying for their parking, which can lead to legitimate parking fines in addition to financial loss from the scam.

Recommended Actions for Drivers

1. Do Not Scan: Avoid scanning any QR code found on a parking sign or machine in Eastbourne.
2. Use Official Channels: Always pay for parking directly through the official RingGo app, by calling the official number listed on the machine, or by using cash where available.
3. Inspect for Tampering: Check if a QR code is a sticker placed over the original signage; genuine council instructions are typically printed directly onto the metal sign.
4. Report Suspicious Signs: If you encounter a suspicious QR code, report it to the council immediately.
5. Monitor Your Bank: If you have already scanned a code and entered details, contact your bank immediately to freeze your account.