NHS urges us to use community based care providers over A&E this winter

NHS Sussex issued an urgent request for residents to utilize community-based urgent care services instead of Accident and Emergency (A&E) departments during the peak winter season

Health leaders highlighted that many patients visiting A&E could be treated more rapidly at alternative sites, helping to preserve emergency resources for life-threatening cases. 

Recommended Alternatives to A&E:-

For non-life-threatening illnesses or injuries, the public is encouraged to use the following services:

• NHS 111: Available 24/7 online or by phone for expert advice and to book arrival times at local units.
• Urgent Treatment Centres (UTCs): Equipped to handle sprains, suspected broken bones, minor burns, and high temperatures. Many can arrange X-rays, blood tests, and prescriptions.
• Minor Injury Units (MIUs): Ideal for cuts, stings, and minor fractures.
• Pharmacies: Useful for common winter bugs like coughs, colds, and sore throats. Through the Pharmacy First service, pharmacists can also provide prescriptions for specific conditions without a GP appointment. 

Key Service Locations in Sussex

• Brighton & Hove: UTC at the 

  Royal Sussex County Hospital

  .
• Crawley: UTC at Crawley Hospital
   (open 24/7).
• East Grinstead: MIU at Queen Victoria Hospital
   (open 8 am–8 pm).
• Lewes: UTC at Lewes Victoria Hospital
   (open 8 am–8 pm).
• Other locations: Services are also available in Bognor Regis, Crowborough, Horsham, and Uckfield. 

Winter Health Advice (January 2026)

With an Amber weather alert in effect through mid-January 2026, the NHS also recommends: 

• Staying Warm: Keep homes at a minimum of 18°C, especially for those with long-term conditions.
• Vaccinations: Eligible residents should ensure they are up to date with flu, COVID-19, and RSV vaccinations.
• Mental Health Support: "Staying Well" services in Brighton, Crawley, Eastbourne, Hastings, and Worthing provide safe spaces for adults needing urgent mental health support as an alternative to A&E.